Dr. Gonzales & Staff,
First, I would like to say "God Bless You!" Never before have I felt so comfortable & at ease in a dentists office. From the first phone call & through every visit, you have all been so gracious, wonderful & caring. By letting me know that my fears were foremost, I was able to relax & put myself in your skillful hands.
The very first time I walked into a dental office, I suffered major attacks of anxiety before I ever sat down in the waiting room. My heart would race, I would get pale, sweaty, short of breath. When it came time for numbing & drilling, my heart would begin to pound faster, if possible. Most times work would be done without my being completely numb, which as you know, only added to the problem. In addition to experiencing root canals with extreme pain, I actually had a dentist put a foot on my chair for extra leverage during an extraction. As an adult, my visits to the dentist were few and far between, as you could see, finally going when I could no longer stand the pain, which is what led me to your office.
In the past few years my oral health or lack thereof, progressed, as did my fears. I had constant pain, a terrible clicking in my jaw, the migraines suffered since age 15 were becoming more frequent & more severe. I quit smiling because I was embarrassed for my kids & grandkids to seethe state of my mouth, I didn’t want my husband to kiss me, when I had to speak with people in public I always had my hand covering my mouth. Then, one night I was "surfing the internet" & decided to see if sedation dentistry was a realty or wishful thinking. I came upon your website, deciding to make an appointment for a consultation. When Joan called me she was so warm & reassuring that I already felt comfortable. After receiving my packet and listening to the audiotape, I eagerly awaited my first trip to your office. I felt I had finally found someone who could help me.
From the moment I entered your office, the entire staff helped me relax & went out of their way to make sure I was comfortable & though they knew I was embarrassed, never once made me feel they were judging me or cringing because of the state of my mouth. For my husband, finding out that the clicking in my jaw & the intense migraines might possibly be relieved with dental work & adjusting my bite, was all he needed to hear. That information, along with the knowledge that I could take a pill, relax, sleep, & wake up to a mouth full of beautiful teeth & the desire to want to smile, was an appealing thought.
My first visit under the influence of "the blue pill" still found me a bit nervous, but the reassurance I received from you & your staff quickly allayed my fears. When I returned home after my initial visit and looked in the mirror, I cried. For the first time in years, I wasn’t embarrassed or ashamed to laugh & smile. I couldn’t wait to see my kids & grandkids, talk to my friends & family—to be "me" again.
Since I’ve gotten my permanent crowns I have had a portrait made with my grandchildren, with a large & wonderful smile to express the pride I feel for them. For the past several years, my kids have begged for new updated portraits of my husband & myself...we are finally having one taken…gladly. I no longer keep my head down, my mouth covered, or give little smiles when I see a camera or camcorder. In fact, my family says they have never seen me smile so much.
While all of this has been a welcome blessing, the best result is that I have had no migraines since starting my reconstructive work. My medical doctor has been amazed and very pleased. For the first time in 28 years, I have not had to rely on medication to function from these debilitating headaches. I cannot begin to explain the relief & joy.
I want to thank you for helping me get my life back, helping me to feel happiness, to be able to smile & laugh again with out covering my mouth, for helping me restore my self-esteem, for giving me these things with one "little blue pill" during a few visits to your office, and the kindness compassion, and expertise from you & your staff.
R.B.
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